At Stentor AI, we are dedicated to revolutionizing the way businesses operate by optimizing efficiency and reducing operating costs.
Our company was founded in 2019 by industry veterans who bring a wealth of experience from the BPO space. This expertise has given us a deep understanding of the pain points faced by businesses and a keen insight into the strategies needed to improve their bottom line.
Our Main Key Points are :
- Lower Attrition
- Increase Utilization
- Improve Performance
- Holistically Manage Your Business
In addition to our Microsoft expertise, our team boasts proficiency in HTML, Node JS, Python, and Angular. This diverse skill set enables us to deliver end-to-end solutions that cater to a wide range of business needs. We take a client-centric approach, working closely with each organization to understand their unique challenges and tailor our services accordingly.
Lower Attrition
Attrition AI is your solution for slashing turnover costs. Our cutting-edge machine learning software predicts agent turnover with 90% accuraccy, pinpointing factors across the entire employee journey.
Increase Utilization
Boost your agent's productivity and save costs with our AI Forecasting tool. Unlike standard WFM tools that need manual input can lead to overstaffing or understaffing, our AI Forecasting tool automicatically predicts your volumes with high accuracy and helps you plan your staffing accordingly.
Improve Performance
Improve your agent's skills and results with our AI Scorecard Analysis tool. Our AI can scan and evaluate an entire agent scorecard in seconds, saving you hours of manual work. This lets your TM's focus on coaching and developing your agents, which are the key activities to boost their performance.
Holistically Manage Your Business
Save money and time with our integrated suite of tools. No need to pay for and manage multiple licenses and sytems that complicate your decision-making process. We offer everything you need, from WFM modules and operations software to agent retention toos and analytics.
Services
Check our Services
EDI Services
We furnish the ability for both internal and external data management, translation, and scrutiny, thus enabling you to opt for the most appropriate solution tailored to your requirements.
Software Development
Our exclusive software incorporates advanced AI capabilities and features a range of modules designed to efficiently streamline business operations across all levels.
Data Analytics
By utilizing the MS Power Platform, we will streamline your operations and drive cost savings through automated handling of recurring tasks.
Process Automation
Allow us to assist you in creating interactive reporting systems and/or databases that empower you to make timely and informed decisions of paramount importance.
Staffing Services
In today's competitive job market, finding the right talent can be as challenging as finding the right job. That's where our experienced recruiters come in. With a deep understanding of the industry and a keen eye for matching skills and personalities, we can help bridge the gap between companies and potential employees. Our approach is tailored to fit the unique needs of each client, ensuring that your staffing requirements are met with the perfect blend of expertise, experience, and personal attributes. Let us take the complexity out of your hiring process, so you can focus on what you do best growing your business.
